Return policy
Returns ----
Our policy lasts 15 days. If they spent 15 days since their purchase, unfortunately we cannot offer you a refund or change. To be eligible for a return, your article must be unused and in the same condition in which you received it. It must also be in the original packaging. Several types of products are exempt from return. Perishable products, such as food, flowers, newspapers or magazines cannot be returned. Nor do we accept products that are intimate or sanitary, hazardous materials or flammable liquids or gases. Additional elements that cannot be returned: * Gift cards Downloadable software products * Some health items and personal care to complete their return, we need a purchase receipt or voucher. Do not return your purchase to the manufacturer. There are certain situations in which only partial refunds are granted: (if applicable) * Book with obvious signs of use * CD, DVD, VHS tape, software, video game, cassette tape or vinyl disc that was open. * Any article that is not in its original state, is damaged or missing parts for reasons that are not due to our error. * Any article returned more than 15 days after delivery. Refunds (if appropriate) Once your return and inspected, we will send an email to notify you that we receive the article that you returned. We will also notify you about the approval or rejection of your refund. If approved, your reimbursement will be processed and a credit will be applied automatically on your credit card or original payment method, within a certain amount of days. Late or missing refunds (if applicable) if you still did not receive a refund, first check your bank account again. Then contact the company of your credit card. You can take some time before your reimbursement is officially reflected later, contact your bank. A processing time is often necessary before being able to see a refund reflected. If he already did all of the above and still did not receive his refund, he can contact us by writing to magvlogstore@gmail.com. Supplies on offer (if applicable) can only be reimbursed normal price items. Unfortunately, it cannot be reimbursed the items on offer. Changes (if applicable) we only replace the items if they are defective or damaged. If you need to change it for the same article, send us an email to magvlogstore@gmail.com and send your article to: Rio Carrion 7, Cartagena, MU, 30319, Spain. Gifts if the article was marked as a gift when we bought and we sent it directly to you, you will receive a gift loan for the value of your return. Once we receive the article returned, you will be sent a gift certificate by mail. If the article was not marked as a gift when bought, or if the person who made the gift decided to send him the order and then give it to him, we will send a refund to the person who made the gift and find out about his return. Shipping to return your product, you must send it by mail to: Rio Carrion 7, Cartagena, MU, 30319, Spain. Shipping costs to return your article run on your own. Shipping costs are not reimbursable. If you receive a refund, the return cost of return will be deducted from your reimbursement. According to where you live, the time you take to change your product can vary. If you send an item of more than $ 75, it is recommended to use a shipping service with monitoring or buy shipping insurance. We do not guarantee that we will receive the return of your article.